Customer Service Representative
Description
We are looking for a responsible and reliable individual to join our team of Customer Support Representatives. The successful candidates will be responsible for answering customer calls, utilizing company policies to solve customer issues and informing the head of customer support when necessary.
What we offer
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Parental leave
Vision insurance
What you offer
Our Customer Support Representatives work directly with customers and are often the first point of contact for product or platform issues. We are seeking candidates who have a commitment to customer satisfaction and an ability to make quick, accurate decisions.
Your tasks
Responsibilities:
Answer customer calls in a courteous, professional manner.
Answer questions regarding customer orders and any other product inquiries.
Maintain customer satisfaction.
Resolve issues and problems in a timely manner.
Obtain information such as account numbers, credit card numbers, and other relevant customer information.
Take and record customer information for purposes of identification verification and future reference.
Job employment term
- Employment type
- Permanent
- Seniority levels
- Student | Junior
- Work schedule
- Full-time
- Workplace
- Office
- Start date
- Immediate start
- Working hours
- 40h /Week
- Vacation days
- Unlimited vacation policy
- Work probation period
- 2 Week
- Work notice period
- 2 Week
- Job salary range
- 20 - 25 USD
Employee benefits
Work cultures
Qualification
Possible office work locations
Interview Process
