Email and chat support Agent
Description
Our ideal hire is motivated by what we’re doing as a company, believes in the importance of quality support, and is eager to contribute to the success of our customers.
What we offer
Schedule:
8 hour shift
Day shift
Monday to Friday
Night shift
Shift system
Supplemental pay types:
13th month salary
Commission pay
Overtime pay
Performance bonus
What you offer
Job Details:
☑ Office work
☑ Up to 28k monthly
☑ Open for Highschool/ALS Graduate
☑ Hiring Nationwide
☑ Customer Service Representative
Your tasks
Answering customer questions as they come through email, chat, or phone.
Reviewing social media and either answering inquiries or routing them to the appropriate internal team.
Spending time out of the queue to create new ways to excite and engage our customers, for instance: branching documentation, interactive email signatures, or proactive email campaigns.
Creating documentation to help customers resolve their issues.
Assisting with billing issues.
Job employment term
- Employment type
- Permanent
- Seniority levels
- Student | Junior | Mid-Level
- Work schedule
- Full-time
- Workplace
- Office
- Start date
- Mar 08, 2023
- Working hours
- 40h /Week
- Vacation days
- Unlimited vacation policy
- Work probation period
- No Probation Period
- Work notice period
- No Notice Period
- Job salary range
- 17000 - 27000 PHP
Work cultures
Qualification
Possible office work locations
Interview Process
