About

Are you passionate about technology and love solving technical challenges? We are seeking dynamic and customer-focused individuals to join our team as Tech Support Agents!

What we offer

Competitive base salary.
Ongoing training and career development opportunities.
Exciting projects and a collaborative team culture.
Opportunity to be at the forefront of IT innovation.
Paid time off.
Parental paid time off.

What you offer

Proven experience in the IT sector.
Strong communication and negotiation skills.
Technical aptitude to understand and articulate complex IT solutions.
Ability to work collaboratively in a fast-paced environment.

Your tasks

Respond to inbound sales or tech support inquiries via phone, email, and chat.
Understand customer needs and present tailored IT solutions.
Collaborate with cross-functional teams to ensure seamless service delivery.
Build and maintain strong customer relationships.

Employment terms

Employment type

Permanent

Seniority

Student Junior

Work schedule

Full-time

Workplace

Remote

Start date

Immediate start

Working hours

40h /Week

Vacation days

Unlimited vacation policy

Work probation period

3 Months

Work notice period

1 Month

Salary

6 - 8 USD

Benefits

Paid Parental Leave

Culture

Caring Workspaces

Qualification

Possible remote work locations

Southern Africa

Argentina

Brazil

Colombia

Dominican Republic

Guatemala

Mexico

Paraguay

Peru

Philippines

Uruguay

Venezuela